Front Office Receptionist Job

Key responsibilities:

1. Greeting Visitors: Welcoming guests and visitors with a warm and friendly demeanor is essential. This includes providing directions or assistance as needed
2. Answering Phones: Managing incoming calls, transferring them to the appropriate department or person, taking messages accurately, and providing basic information to callers
3. Managing Correspondence: Handling incoming and outgoing mail, emails, and faxes. This may involve sorting, distributing, and ensuring timely responses to correspondence
4. Scheduling Appointments: Coordinating appointments, meetings, and conference room bookings. This may also involve maintaining calendars for key personnel
Administrative Support: Assisting with administrative tasks such as data entry, filing, photocopying, and scanning documents
5. Maintaining Reception Area: Keeping the reception area tidy, organized, and presentable. This includes ensuring that reading materials are available and up-to-date
6. Security Procedures: Monitoring access to the premises, issuing visitor badges, and following security protocols to ensure the safety of employees and visitors
7. Handling Inquiries: Providing information about the organization, its services, and products to visitors or callers. This may involve referring inquiries to the appropriate department or personnel
8. Recording Information: Maintaining records and logs of visitor activity, phone calls, and other relevant information
9. Assisting Other Departments: Supporting other departments with administrative tasks or special projects as needed

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