Front Office Receptionist Job

Key responsibilities:

1. Greet Visitors and Guests:
- Welcome and direct visitors in a friendly and professional manner.
- Provide accurate information about the organization.

2. Answer and Route Calls:
- Handle incoming phone calls, direct them to the appropriate department, or take detailed messages.
- Manage a multi-line phone system effectively.

3. Manage Front Desk Operations:
- Maintain a neat and organized reception area.
- Ensure all materials (brochures, forms, etc.) are up-to-date and available.

4. Schedule Appointments:
- Coordinate and manage appointments for staff or services.
- Maintain accurate records of schedules and meetings.

5. Handle Mail and Deliveries:
- Receive, sort, and distribute mail and packages.
- Assist in outgoing mail or courier arrangements.

6. Visitor Management:
- Maintain a visitor logbook for security purposes.
- Issue visitor passes and ensure compliance with entry protocols.

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