1. Greet and welcome guests, ensuring a warm and personalized experience.
2. Manage spa reservations, appointments, and guest inquiries.
3. Provide expert knowledge of spa treatments, amenities, and services.
4. Upsell and cross-sell spa services to enhance guest experience and revenue.
5. Maintain accurate records and reports, ensuring seamless operations.
6. Visit the lobby & reception area & interact with guests.
7. Greet guests and members in a professional and welcoming manner.
8. Handle customer inquiries & bookings accurately and efficiently.
9. Follow-up with member package.
10. Answer telephone calls and respond to email inquiries.
11. Maintain a good relationship with members and guests
12. Ensure the smooth running of operations.
13. Help in maintaining cleanliness.
14. Facilitate monthly sales reports and provide clerical support to the team.
15. Active involvement in center & marketing activities.
16. Mature, customer-oriented, self-motivated, and independent.
Kheoni is a sustainability-driven skincare startup that originated from a commitment to support a forest in central India by planting 35,000 trees on a barren hill over the past seven years, leading to a biodiversity award in 2022. To sustain this forest, we have developed a range of beautiful and responsible skincare products under the brand 'Kheoni,' owned by Kheoni Ventures Private Limited.
We are currently launching niche, organic, and sustainable beauty and wellness products. Our aim is to lead in natural, environmentally friendly, and organic living products, experiences, and wellness methods. We seek individuals who can take ownership of their roles and contribute to the startup environment with creativity and skill.
