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Guest Relations Specialist Job

Guest Relations Specialist

Career Craft Consultants

Mumbai

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 3,50,000 ₹ 2,00,000 - 3,50,000 /year

Experience

1-3 years

1-3 years experience

Apply By

10 Jun' 24

Posted 1 week ago

Job

0 applicants

About the job

Welcome guests during check-in and giving a found farewell to guest while
checkout.

Handling guest complaints and concerns in an efficient and timely manner.
Overseeing VIP guests, arrivals and departures.
Coordinating and multi-tasking job duties in a busy environment.
Should possess detailed information about the Hotel, city as well as the
competition.
Detailed information regarding arrivals and room requirements.
Have up to date information on daily room occupancy
Providing excellent customer service as per hotel standards.
Greeting guests as they enter and exit the hotel.

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