Guest Relationship Executive Job

As a Guest Relationship Executive at Atlantaa Limited, you will have the opportunity to interact with our clients and build lasting relationships. Your role will involve effective communication with clients, maintaining client interaction through various channels, and utilizing CRM tools to keep track of client needs and preferences.

Key responsibilities:

1. Engage with guests in a friendly and professional manner, ensuring they have a positive experience with our company.
2. Utilize your English proficiency to effectively communicate with clients and address any concerns or inquiries they may have.
3. Manage client relationships through regular follow-ups and personalized interactions.
4. Utilize MS-Excel to maintain and update client databases, ensuring accurate and up-to-date information.
5. Collaborate with the sales and marketing teams to enhance client engagement strategies and improve overall client satisfaction.
6. Provide timely and efficient responses to client requests and feedback, demonstrating a high level of customer service.
7. Keep abreast of industry trends and client preferences to proactively anticipate and address client needs.

If you have a passion for building relationships, excellent communication skills, and a knack for customer service, we would love to have you on our team as a Guest Relationship Executive. Join us in providing exceptional service and creating memorable experiences for our clients.

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