Guest Relationship Officer Job

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Guest Relationship Officer

Delhi

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,10,000 ₹ 2,00,000 - 2,10,000 /year
Experience
1 year(s)
1 year(s) experience
Apply By
16 Feb' 25
Posted 3 weeks ago
Job

About the job

Are you passionate about providing exceptional customer service in the aviation industry? Do you excel at building relationships with guests and ensuring their needs are met with professionalism and efficiency? If so, we have the perfect opportunity for you!

As a Guest Relationship Officer at our aviation company, you will play a crucial role in creating a positive and memorable experience for our guests. Your proficiency in MS-Excel, English (both spoken and written), problem-solving skills, travel itinerary making, and familiarity with Tally will be key to your success in this position.

Key Responsibilities:

1. Greet and assist guests with check-in, boarding, and any other inquiries they may have.
2. Handle guest complaints and resolve issues promptly and courteously.
3. Coordinate travel itineraries for guests, including booking flights, accommodations, and transportation.
4. Maintain accurate records of guest information and preferences in our database.
5. Collaborate with other departments to ensure a seamless and enjoyable guest experience.
6. Assist with special requests or arrangements for VIP guests.
7. Monitor and report on guest satisfaction levels to management for continuous improvement.

If you are a customer service-oriented individual with a passion for the aviation industry and a knack for problem-solving, we want to hear from you! Join our team and help us create unforgettable experiences for our guests. Apply now and take your career to new heights!
Earn certifications in these skills

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel Problem Solving Tally Travel Itinerary Making
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

2. Candidates who are from Delhi and neighboring cities

Salary

Annual CTC: ₹ 2,00,000 - 2,10,000 /year

Number of openings

1

About Shafsky Aviation Services Pvt. Ltd.

We are Shafsky Aviation Services Pvt. Ltd., operating under the brand "SUSWAGATAM," in partnership with Enclam Hospitality and Parnaam. We specialize in Meet & Greet and Lounge Services for domestic and international passengers. Since 2008, we've collaborated with SAR Aviation Services Pvt. Ltd., offering air charters, ground handling, and manpower solutions at airports. Supported by a strong network and skilled professionals, we are dedicated to providing seamless, convenient travel experiences while maintaining the highest service standards.
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