Helpdesk Executive Job

Helpdesk Executive

Ahmedabad

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
1-2 years
1-2 years experience
Apply By
26 Jul' 24
Posted 4 days ago
Job

About the job

Key responsibilities:

1. Attend inbound calls for technical support
2. Attend to complaints and give resolutions
3. MIS and reporting
4. Back office coordination
5. Log interaction on the CRM tool
6. Working Knowledge of Helpdesk tools like Zoho/Freshdesk is a must
7. Good Communication Skills
8. Followup calls for customer feedback
9. Fluent in speaking Hindi, English and Gujarati
10. Technical knowledge of automation is a must.

Skill(s) required

Computer Networking
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

Salary

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Number of openings

1

About ArMee Infotech Limited

ArMee Infotech Limited has been a leader in the System Integration and Service Delivery domain for more than two decades, enabling brick-and-mortar enterprises in their IT and Digital transformation efforts. The onward, unstoppable march of IT-enabled services and digitization is seen as a creative disruption. Arguably, the catalyst of this irreversible change is digitization. Serving a large client base in both government, BFSI, and corporate corridors, ArMee Infotech provides IT Consulting, Systems Integration, smart POS Solutions, Managed Services, BPO, IT applications, and Cloud services. With its deep technology expertise and industry knowledge, ArMee is focused on enterprise-wide IT applications, Infra, and digitization services that power progress and help our clients create their firms for the future.
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