Hostel Manager Job

Key responsibilities:

1. Oversee all hostel operations, including front office, housekeeping, maintenance, and food & beverage
2. Ensure smooth check-in and check-out procedures for guests
3. Implement standard operating procedures (SOPs) to maintain service quality
4. Ensure high levels of customer satisfaction through personalized service
5. Address guest complaints and resolve issues in a timely manner
6. Monitor online reviews and feedback, taking corrective actions when necessary
7. Schedule shifts and manage workloads to ensure smooth operations
8. Conduct performance evaluations and motivate employees to provide excellent service
9. Manage hostel budgets, control costs, and maximize revenue
10. Set room rates, monitor occupancy levels, and implement pricing strategies
11. Ensure compliance with health, safety, and hygiene regulations
12. Implement security measures to protect guests, staff, and hotel property
13. Keep up to date with industry regulations and best practices

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