Job Title: Associate Academic Counselor
Location: Lower Parel, Mumbai (5 minutes from Railway Station)
Work Timings: 10:15 am - 7:15 pm, Monday - Saturday
Work Mode: 100% Work from Office
IIDE is a leading institution in digital marketing education, committed to providing a collaborative work environment that fosters growth. Join us to shape the future of digital marketing education and help students achieve their career goals.
Role Overview:
As an 'Associate Academic Counselor', you'll guide prospective students through their educational journey, helping them choose the right digital marketing courses. You will provide career advice, manage student communications, mentor junior counselors, and contribute to sales targets.
Key Responsibilities:
1. Student Counseling: Advise students on course selection and career paths.
2. Mentorship: Support and train junior counselors to achieve targets.
3. Sales & Reporting: Meet enrollment targets, track conversions, and report using CRM tools.
4. Additional Duties: Manage escalated queries and oversee larger student groups.
Requirements:
1. Experience: 1-2 years in counseling or sales, ideally in EdTech.
2. Skills: Fluent in English, excellent communication, sales-driven.
3. Tech-Savvy: Familiar with CRM and sales automation tools.
4. Location: Must reside in Mumbai.
KPIs:
1. 60-80 calls/day, 2-3 hours of talk time, consistent achievement of revenue targets.
Every human problem in recent times has been answered with a digital solution, be it Facebook, Uber, Amazon, etc. The success of these companies lies in their understanding of the importance of ensuring every digital aspect of their product is of the highest quality. Developing a successful solution requires a high level of coding, sophisticated design, a well-planned digital marketing strategy, and a viable e-commerce channel to sell the final product. Therefore, we have developed specialized schools for each of these areas to provide world-class knowledge and skills in every aspect of the digital universe.