International BPO Executive Job

Qualifications and Skills

1-3 years of experience in international voice process
Excellent communication skills in English
Strong customer service and problem-solving skills
Ability to work in a fast-paced environment
Good organizational and time management skills
Knowledge of CRM software and proficiency in MS Office
Familiarity with international business practices and cultures

Roles and Responsibilities

Handle international voice process operations
Communicate effectively with international clients over the phone
Provide exceptional customer service and resolve queries
Maintain accurate records of conversations and transactions
Collaborate with team members to meet targets and goals
Convert query calls into a sales call

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.