We are looking for a talented individual to join our team at Sukhmaa Group Of Companies as an international voice/non-voice support. If you have excellent English proficiency in both spoken and written communication, this could be the perfect opportunity for you!
Key responsibilities:
1. Provide outstanding customer service to our international clients through phone calls, emails, and chats
2. Handle inquiries, resolve complaints, and provide solutions in a professional and timely manner
3. Assist with order processing, payments, and shipment tracking to ensure customer satisfaction
4. Collaborate with different departments to address customer issues and improve overall service quality
5. Maintain accurate records of customer interactions and transactions for future reference
6. Stay updated on product knowledge and company policies to effectively assist customers with their queries
7. Participate in training sessions and workshops to enhance your skills and knowledge in customer support
If you are a proactive and customer-oriented individual with a passion for delivering exceptional service, we want to hear from you! Join us at Sukhmaa Group Of Companies and be part of a dynamic team that values professionalism and excellence. Apply now and take your career to new heights!
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)
We are Sukhmaa Group, here to serve your business with a spectrum of solutions and services, following our core philosophy, doing what we do best, to enable you to do what you do best.
An ISO 9001:2015 certified company, with an experience of over 38 years, understanding the needs of the Indian industry, constantly evolving, and improving & chasing perfection.
