1. SOP Development & IT Governance
He/she will play a pivotal role in the creation and implementation of Standard Operating Procedures (SOPs) to ensure IT processes, security, and compliance are well-documented and consistently followed.
2. Vendor Management & IT Procurement
He/she will be actively involved in managing vendor relationships, assist in negotiating contracts, and ensure that IT services and products align with organizational needs and budget constraints.
3. IT Architecture & System Consolidation
He/she will support the design and optimization of the organization's IT architecture, aid in consolidating multiple systems, and facilitate the transition from outdated legacy platforms to modern solutions.
4. Dashboard Development & Performance Reporting
He/she will contribute to the development and publication of IT dashboards to track system performance, security, and operational efficiency.
5. CRM Automation & Business Process Optimization
He/she will assist in streamlining CRM workflows using tools like Zoho and other business process automation platforms to enhance efficiency.
6. Data Backup & System Audits
He/she will help ensure regular data backup procedures are implemented, validate backup integrity, and contribute to system audits to assess IT compliance, security, and efficiency.
7. IT Support & Troubleshooting
He/she will provide hands-on technical support by resolving hardware, software, and network-related issues, ensuring minimal downtime and swift resolution.
8. IT Security, Backup & Maintenance
He/she will assist in implementing cybersecurity measures, maintaining system backups, and supporting disaster recovery protocols to safeguard organizational data.
9. Training & Documentation
He/she will assist in the preparation of IT documentation, including Business Requirement Documents (BRDs), Software Requirement Specifications (SRSs), and user manuals to facilitate smooth IT operations.
10. Website & Custom Application Management
He/she will help the team maintain the organization's website and in-house applications, ensuring seamless functionality and security. Also, assist the IT manager on other activities/ projects as and when needed.
IIT Kanpur is a Government of India Funded Technical Institute. Established in 1960, its mission is to enable a creative and dynamic learning environment, build industry-academic collaboration, and develop sustainable research solutions for the benefit of the nation. The Institute is dependent on Central Government funding to the extent of over 75% of its needs. As IITK grows, the gap between Central Government funds and the Institute needs is widening. With the ever-growing number of departments, faculty and students, there is a constant need to raise funds for the various programs and initiatives run by the Institute.
