Junior Dispatch Executive Job

The 'Dispatch Executive' is responsible for coordinating the delivery of goods, ensuring timely and accurate dispatch of products, and maintaining effective communication with drivers and clients. This role involves managing logistics, scheduling deliveries, and handling any issues that arise during the dispatch process.

Key Responsibilities:

1. Coordination and Scheduling:
- Plan and efficiently schedule the dispatch of goods.
- Coordinate with drivers, logistics partners, and other team members to ensure timely deliveries.
- Maintain a dispatch schedule and ensure it is followed.
2. Communication:
- Serve as the main point of contact for drivers and clients regarding dispatch-related inquiries.
- Provide real-time updates to clients on delivery statuses.
Communicate any delays or issues promptly to the relevant parties.
3. Documentation and Reporting:
- Prepare and maintain accurate records of all dispatch activities.
- Ensure all dispatch documentation is complete and filed correctly.
- Generate and analyze dispatch reports to track performance and identify areas for improvement.
4. Problem Resolution:
- Handle any issues or emergencies that arise during the dispatch process.
- Work to resolve any customer complaints or delivery problems.
- Collaborate with the logistics team to find solutions to dispatch-related challenges.
5. Compliance and Safety:
- Ensure all dispatch activities comply with company policies and regulations.
- Monitor and enforce safety protocols for drivers and vehicles.
- Keep up-to-date with industry standards and regulations related to dispatch and logistics.
- Must have knowledge of billing software like busy tally.
6. Inventory Management:
- Coordinate with the inventory team to ensure accurate stock levels are maintained.
- Assist in the planning and execution of inventory audits.

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