Reverr is looking for a junior operations executive who is passionate about scaling operations and creating solutions that optimize the customer experience. In this role, you will be responsible for building and managing operational processes and ensuring efficient communication between team members and departments. We are in search of a candidate who is well-versed in MS Excel, English proficiency (spoken and written), MS Office, effective communication, and Google Workspace. If you have the experience, attitude, and aptitude, this is the perfect opportunity for you!
Key responsibilities:
1. Manage operational processes to ensure efficient operations and customer experience
2. Streamline process flows and improve customer service
3. Build processes to implement operational and customer service improvements
4. Analyze customer feedback to identify opportunities for improvement
5. Collaborate with various teams and departments to ensure consistent customer service
6. Troubleshoot system issues to ensure optimal performance
Reverr is any startup's best buddy. Through Reverr's mobile app, founders can access expert mentors, on-the-go courses on how to build a business, investors for funding, a network of like-minded people, and legal and technical startup services. You can think of us as a one-stop shop for entrepreneurs starting their journey from the very beginning. We enable this by functioning on a marketplace model which is both scalable and feasible for the user. At the end of the day, we want to ensure the founders are supported at every roadblock and can focus on achieving their dreams!
