Browse more jobs

Junior Operations Executive Job

Junior Operations Executive

Urbanites Technologies (P) Limited

Noida

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year

Experience

1 year(s)

1 year(s) experience

Apply By

30 Mar' 25

Posted 1 week ago

Job

25 applicants

About the job

Key responsibilities:

1. Provide technical support to customers via calls, emails, and chat.
2. Troubleshoot issues related to MSSQL databases, Excel reports, and software functionalities.
3. Guide users on software usage, data management, and report generation.
4. Document customer queries and resolutions in the support system.
5. Coordinate with internal teams for escalations and issue resolution.
6. Maintain a high level of customer satisfaction through professional communication.

Earn certifications in these skills

Learn MS SQL Server

Learn MS-Excel

Learn Business Communication

Skill(s) required

Effective Communication MS-Excel MS SQL Server Operations

Earn certifications in these skills

Learn MS SQL Server

Learn MS-Excel

Learn Business Communication

Who can apply

1. Candidates with minimum 1 years of experience.

2. Candidates who are from Noida and neighboring cities

Other requirements

1. Experience in a technical support role (preferably in SaaS or software development companies).

2. Familiarity with ticketing systems or CRM software.

3. Basic understanding of software applications and troubleshooting

Salary

Annual CTC: ₹ 2,00,000 - 2,50,000 /year

Perks

Informal dress code 5 days a week Free snacks & beverages Health Insurance

Number of openings

About Urbanites Technologies (P) Limited

Urbanites is a SaaS model (software as a service)-based software development company having its headquarters in Noida- India. We strive to make the optimum use of technology to provide the best when it comes to creating strong brand awareness for our clients at several levels. Our creative & dedicated team ensures that the customers can enjoy maximum advantages for the growth and expansion of their businesses

We have the best of the best technical experts who are not only well experienced in their respective domains but also have the passion to develop perfect skills that are required at the professional front. This lethal combination of attitude & skills has helped our clients to win.

Activity on Internshala

Hiring since August 2021

5 opportunities posted

11 candidates hired