1. Assist in handling inbound travel inquiries, including itinerary planning, hotel reservations, transportation arrangements, and visa requirements.
2. Coordinate with travel agents, hotels, and other service providers to ensure seamless execution of travel arrangements.
3. Prepare and maintain accurate records of bookings, reservations, and customer details.
4. Handle customer queries and provide timely and accurate information and assistance.
5. Collaborate closely with the sales team to ensure the successful delivery of exceptional customer experiences.
6. Monitor and manage travel documents, including passports, visas, and travel insurance.
7. Provide administrative support to the team, including managing emails, maintaining databases, and preparing reports.
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)Holiday Package DesignMS-ExcelTravel Itinerary Making
Novora Group, a dynamic holding company, operates across a diverse range of business sectors, including technology-driven activities such as software development and IT project management, with flagship solutions tailored for the MICE and travel industries. Additionally, we are active in talent acquisition and real estate ownership and management divisions.
By synergizing technology, human capital and assets, Novora Group crafts a distinct value proposition for our clients and investors. Our technology-driven approach enhances efficiency and cost reduction, while our talent acquisition strategy ensures access to the right team and expertise required to execute our business plans, complex operations and developments.
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