Logistics Analyst (Dispatcher) Job

Key responsibilities:

1. Develop delivery routes and maintain contact with drivers throughout the day
2. Collaborate with management to modify daily routes to accommodate the needs of customers
3. Act as a communication liaison through the two-way truck radio system and answer incoming phone calls from drivers on the road
4. Cultivate strong relationships with drivers and customers to reduce the stress that comes with last-minute schedule changes
5. Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries
6. Establish and manage communication with corporate, clients, staff, and management
7. Organize and prioritize office tasks to fulfill all administrative requirements
8. Ensure effective telephone and email communications both internally and externally to maintain a professional image
9. Participates as needed in special department projects
10. Coordinate meetings with the US team

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