Medical Counselor Job

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Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 - 5,00,000 ₹ 3,00,000 - 5,00,000 /year
Experience
1-4 years
1-4 years experience
Apply By
8 Dec' 24
Posted 3 weeks ago
Job

About the job

Key Responsibilities:

I. Tele-calling leads:
1. Conduct outbound calls to potential leads.
2. Introduce company products and services, highlighting their benefits.
3. Qualify leads based on predefined criteria.

II. Medical counseling:
1. Provide telephonic counseling sessions to patients and their families.
2. Offer emotional support and guidance to patients with medical conditions or treatments.
3. Provide information on available healthcare resources and support services.

III. Collaboration:
1. Maintain communication with healthcare professionals, including physicians, nurses, and allied health providers.
2. Facilitate collaboration among healthcare professionals to ensure optimal patient care.

IV. Appointment management:
1. Coordinate doctor availability with patient preferences.
2. Ensure appointment slots are aligned with both patient and doctor schedules.
3. Confirm appointment details with patients, including date, time, doctor's name, and location.

V. Follow-up:
1. Conduct follow-up calls with patients after appointments to discuss their experience, treatment plans, and upcoming visits.
2. Address patient questions or concerns and provide necessary assistance.
3. Communicate important information to relevant medical staff as required.
4. Send appointment reminders via email, SMS, or automated calls to reduce no-shows.

VI. Reports and data collection:
1. Maintain accurate patient records, including personal information, medical history, and counseling sessions.
2. Track appointments that are scheduled, rescheduled, or canceled by patients.
3. Update patient records based on follow-up discussions and changes to treatment plans.

Skill(s) required

English Proficiency (Spoken) Kannada Proficiency (Spoken) Tamil Proficiency (Spoken) Telugu Proficiency (Spoken)

Who can apply

1. Candidates with minimum 1 years of experience.

Other requirements

1. Females are preferred for this role.

Salary

Annual CTC: ₹ 3,00,000 - 5,00,000 /year

Perks

5 days a week

Number of openings

2

About Regrow Biosciences Private Limited

Regrow is the 1st company in India to offer cell therapy in orthopedic products, and was established in the year 2009 to introduce cutting edge technology platform for regenerative medicine in India. The company headquarters is in Mumbai, India and has the best in class cell processing and cryopreservation facilities with strong R&D capabilities at Lonavala.
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Hiring since August 2019
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