Merchant Risk Investigator Job

Merchant Risk Investigator

Bangalore

Start date
Starts Immediately
CTC (ANNUAL)
Competitive salary Competitive salary
Experience
2-3 years
2-3 years experience
Apply By
12 Jul' 24
Posted 1 week ago
Job

About the job

Key responsibilities:

1. Prevention and detection of potential fraud across all payment channels by reviewing the accounts of the customers
2. Work with data to understand patterns and antipatterns to determine risk activity ranging from fraud, AML, identity theft, KYC, and non-compliant activity as per RBI
3. Identify fraud risks and assess the adequacy of controls proactively to manage such risks including recommendation of enhanced or additional controls
4. Work with support areas such as operations, finance, settlements, risk analytics, compliance, and technology to ensure that a high level of control is maintained
5. Identify and follow up proactively on anomalies/areas of concern
6. Identify fraud patterns through the monitoring of high-risk users and merchants
7. Contribute to the creation of fraud rules by providing analytical data to support decisions
8. Monitor fraud alerts daily and take necessary action to protect customers
9. Update daily on any new fraud trends to senior management
10. Ensure information flow and deliverables are met to mitigate fraud by facilitating weekly calls with stakeholders

Skill(s) required

Data Analytics Effective Communication MS-Office SQL
Earn certifications in these skills

Who can apply

1. Candidates with minimum 2 years of experience.

Other requirements

1. Graduate/Postgraduate in any discipline

2. Experience of minimum 2–3 years in risk operations, fraud investigations, or fraud risk analytics

3. Experience in the domain of risk management and fraud

4. Excellent communication skills (verbal and written)

5. Ability to build relationships at all levels (internally and externally) and to work in a team

6. Ability to work independently and to coordinate with other departments and various stakeholders

7. Certified Fraud Examiner (CFE) certification is a plus 

8. Basic working knowledge of MS Office and SQL 

Salary

Annual CTC: Competitive salary

Number of openings

1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

About PhonePe Private Limited

Phonepe is the leader in UPI-based payments in India, with a market share of more than 47%. Our goal is to make payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is on the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change through technology and dogged customer centricity. PhonePe went live in 2016 and, till date, has over 500 million registered users and 38 million merchants. PhonePe has forayed into diverse areas with its offerings in almost all fintech segments, including insurance, lending, mutual funds and stockbroking. In 2024, PhonePe also launched the Indus App Store - its own native Android-based mobile app store built for Indian consumers, providing app discovery and content in 12 Indian languages.
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