1. Sales support:
- Provide administrative support to the sales team, including managing schedules, preparing sales reports, and handling correspondence.
- Assist in the preparation and processing of sales orders, quotes, and contracts.
- Coordinate and schedule meetings, presentations, and follow-ups with clients.
2. Customer interaction:
- Act as a point of contact for clients and address their inquiries, complaints, or issues promptly.
- Ensure customer information is accurate and up-to-date in the CRM system.
- Support the sales team in managing customer relationships and enhancing customer satisfaction.
3. Data management:
- Maintain and update sales databases, CRM systems, and other relevant records.
- Track and analyze sales performance metrics and prepare reports for management.
4. Coordination:
- Coordinate with other departments (e.g., marketing, finance, logistics) to ensure smooth execution of sales activities and customer orders.
- Organize and support sales events, trade shows, and promotional activities.
5. Administrative tasks:
- Handle day-to-day administrative tasks, such as filing, document management, and office supplies inventory.
- Prepare and process invoices and follow up on payment collections as needed.
6. Process improvement:
- Identify areas for improvement in sales processes and propose solutions to enhance efficiency and effectiveness.
- Stay informed about industry trends and best practices to contribute to the development of sales strategies.
We are a leading brand in interior products, offering laminate wood floors, wall decor, and exterior solutions tailored to suit your style, space, and budget. Defloors laminate floors are engineered to resist moisture, ensuring they won't trap dirt or allergens, thus promoting a cleaner indoor environment for you and your family. Committed to responsible manufacturing and eco-friendly practices, we strive to provide a fresh indoor environment without compromising the environment outside.