YourDigitalLift is a young fit-tech startup with over 550 clients across India and beyond. YourDigitalLift works with the best-in-class tech stack, developers, and products. We are a group of young adults united by our desire to shape the health and wellness experience of the next generation. We are looking for an operations executive [customer relationship associate] at YDL.
Key responsibilities:
1. Develop strong client relationships by providing exceptional after-sales service
2. Coordinate and maintain contact with existing and new clients in terms of after-sales service, product utilization, and benefits
3. Compile a detailed report on existing and new clients and, if necessary, organize training sessions for new clients
4. Diagnose and troubleshoot basic technical issues
Who can apply:
1. Any recent graduate who is a fresher or has at most 1 year of experience
2. Can work full-time from the office
3. Knowledge of Microsoft Office and its tools, as well as customer relationship management (CRM) software
4. Time management and customer service abilities (required)
5. Excellent problem-solving and communication skills
6. Understanding of computer systems, mobile devices, and other tech products
Annual CTC: ₹ 2,00,000 - 2,30,000 /year
We are a SaaS software company, we provide cutting-edge solutions to gyms, personal trainers, and nutrition clinics.
