Operations Executive Job

We are looking for a dynamic and motivated 'Operations Executive' to manage the day-to-day operations of our corporate gifting company. This role is essential to ensuring smooth field operations, managing vendor relationships, overseeing product printing and customization, and handling logistics and shipping. The ideal candidate will be hands-on, capable of managing fieldwork, and proficient with computers for tracking, documentation, and coordination.

Key Responsibilities:

1. Fieldwork:
- Visit vendors, printing facilities, and customization centers to manage and oversee orders.
- Ensure that products are customized according to client requirements (logo printing, packaging, etc.).
- Coordinate with delivery and shipping partners to ensure timely dispatch and delivery of orders.
- Inspect product quality during manufacturing, printing, and before dispatch.

2. Vendor Management:
- Build and maintain strong relationships with vendors for product sourcing, printing, and shipping.
- Manage the end-to-end supply chain, from procurement to final delivery.

3. Logistics & Shipping:
- Work closely with logistics partners to ensure efficient and timely deliveries.
- Manage returns and replacements, ensuring smooth resolution of any client or vendor issues.
- Monitor and report on shipment statuses, and delays, and coordinate alternate solutions when required.

4. Administrative & Reporting:
- Maintain accurate records of all transactions, vendor contracts, and order statuses.
- Create and update reports related to inventory, shipments, and vendor performance.
- Assist in optimizing processes for faster turnaround times and higher client satisfaction.

5. Operations Management:
- Oversee customization processes (printing, engraving, packaging) to ensure accuracy and quality control.
- Ensure timely fulfillment of client orders by coordinating between vendors and logistics teams.
- Track and manage inventory, order statuses, and client requirements using Excel or other inventory management software.

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