1. Process Improvement: Assist in analyzing current operational processes and identify areas for improvement. Collaborate with the operations team to develop and implement process enhancements to increase efficiency, reduce costs, and improve overall effectiveness.
2. Data Analysis: Collect and analyze operational data to identify trends, patterns, and areas of improvement. Use data analysis tools and techniques to generate reports and provide insights to support decision-making and process optimization.
3. Project Management: Support the planning, execution, and monitoring of operational projects
4. Keep records of customer interactions, and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
5. Doing onboarding of new clients, maintaining spreadsheets, and collection of documents.
6. Providing an impeccable service to clients.
7. Work closely with experts and advisors of this initiative. Take detailed notes, consolidate, and summarize work progress.
Skill(s) required
Business AnalysisBusiness ResearchEnglish Proficiency (Written)MS-ExcelMS-PowerPointMS-Word
PaySprint is a fintech venture focused on next-gen neo banking solutions, offering a unified open API platform. PaySprint works closely with various banks to bring in digital banking solutions to the end consumer. Banks will continue to be the custodian of the customer and of the various banking products and services, while PaySprint will create larger consumer adoption, interface and delight.
India is expected to be a 10 trillion dollar economy in a few years and banking & fintech are going to play a big role in achieving them. Fintech like us have taken the opportunity in 2020 to launch and implement various innovations for consumer growth. This in turn has led to a stronger partnership between the banking ecosystem and the Fintech's.
