Operations Executive Job

Key responsibilities:

1. Management:
- Proactively identify and pursue sales opportunities to meet and exceed sales targets.
- Develop and implement effective sales strategies to attract new clients and retain existing ones.
- Sell a range of travel products, including flights, accommodations, tours, and other travel-related services.

2. Customer Engagement:
- Engage with potential and existing customers to understand their travel needs and preferences.
- Provide expert advice on travel destinations, packages, and services to ensure customer satisfaction.
- Maintain a high level of customer service to build long-term relationships and secure repeat business.

3. Booking and Reservations:
-Handle all aspects of booking and reservations, ensuring accuracy and attention to detail.
- Coordinate with travel suppliers to secure the best deals and ensure smooth travel arrangements for clients.
- Manage changes, cancellations, and any issues that arise during the booking process.

4. Sales Reporting and Analysis:
- Track and report on sales performance, including revenue, conversion rates, and customer feedback.
- Analyze sales data to identify trends, areas for improvement, and opportunities for growth.
- Prepare regular sales reports for management review.

5. Market Research and Product Knowledge:
- Stay informed about the latest travel trends, destinations, and industry developments.
- Continuously update knowledge of travel products and services to provide accurate and up-to-date information to clients.

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