The 'Operations Manager' will oversee smooth operations, customer satisfaction, and team management in the EV charging and infrastructure solutions domain. The role involves process optimization, project management, and technical operations for high-quality service delivery.
Key responsibilities:
1. Customer Operations: Ensure smooth operations and high satisfaction for existing clients.
2. Process Optimization: Design and optimize processes, including supplier onboarding.
3. Team Management: Allocate tasks, mentor team members, and conduct progress reviews.
4. Data & Reporting: Create detailed reports on client/vendor performance and team activities.
5. Project Management: Oversee EVCS installations and maintenance projects.
6. Technical Operations: Manage maintenance of electrical equipment (UPS, transformers, HVAC, DG sets).
7. Documentation & Compliance: Maintain reports like MMR, SLA, and AMC records.
Inspacco was founded in 2019 and is led by IIM alumni and armed forces professionals to provide affordable improvement and maintenance services. We are a one-stop solution for all residential, commercial, and industrial establishments. We gained the trust of more than 100+ large customers in the span of one year.
Our mission is to provide the highest quality products and services in the improvement and maintenance portfolio for residential, commercial, and industrial spaces at affordable prices. Our vision is to become a leader in improvement and maintenance-related services by delivering superior value to our customers.
