1. Oversee the logistics and supply chain operations, ensuring timely delivery of educational materials or technology products to customers and educational institutions
2. Customer Support: Develop and maintain a customer support strategy that provides prompt and effective assistance to users, addressing their inquiries, concerns, and technical issues
3. Project Management: Coordinate and manage projects related to product development, content creation, or system implementation. Ensure projects are completed within budget and on schedule
4. Quality Assurance: Implement quality control processes to maintain the high standard of educational content and technology products, including testing, bug tracking, and improvements
5. Vendor Relations: Manage relationships with suppliers, content creators, and technology partners, negotiating contracts and ensuring the quality of services provided
6.Data Analysis: Utilize data analytics tools to track user engagement, assess the effectiveness of educational tools, and make data-driven decisions for product enhancements
7. Team Leadership: Lead and mentor a team of operations staff, setting clear goals, providing guidance, and fostering a collaborative and productive work environment
8. Process Improvement: Continuously identify opportunities for process optimization and efficiency improvements within the organization
WhizJuniors is the world's biggest social gamified technology learning platform, exclusively for students from classes 1-12. Our platform allows the enhancement of the technical, creative, and entrepreneurial skills of young minds with an element of fun learning. We provide age-appropriate online courses with the right syllabus. Students have to learn and solve quizzes to earn coins, practice with practicals, and finally get certified. They can compare and showcase their scores, skills, and achievements, and the more they score, the higher they rank.
