Company Overview
Raf Health Care, a distinguished division of Raf Health, excels in delivering superior pharmaceuticals, nutrition and vitamins, home healthcare and personal products, OTC, first aid and rehabilitation, and disposables. We meticulously ensure that each product meets high standards through thorough testing. With a broad product portfolio and a vast network of global manufacturers, Raf Health Care is committed to enhancing overall wellness. Our headquarters is in Doha, Qatar, with 51-200 employees.
Job Overview
The Pharmacy Operations Manager role at Raf Health Care is a senior-level, full-time position based in Doha. The ideal candidate will have 7 to 10 years of work experience in pharmacy operations. This key leadership role involves managing the overall operations of the pharmacy to ensure optimal efficiency and compliance with regulations.
Qualifications and Skills
Pharmacy regulations compliance (Mandatory skill)
Team leadership (Mandatory skill)
Budgeting (Mandatory skill)
Inventory management to ensure efficient stock levels and prevent shortages
Exceptional customer service to enhance patient satisfaction and loyalty
Quality assurance for maintaining high standards in all pharmacy processes
Workflow optimization to improve the efficiency of pharmacy operations
Vendor management to establish and maintain effective supplier relationships
Roles and Responsibilities
Oversee the daily operations of the pharmacy, ensuring compliance with all regulatory and company standards
Lead and develop the pharmacy team, fostering a collaborative and high-performance work environment
Manage the pharmacy budget, including cost control and financial planning
Ensure efficient inventory management to maintain adequate stock levels
Implement and monitor quality assurance protocols to uphold product and service standards
Optimize workflow processes to improve efficiency and service delivery
Maintain effective communication and relationships with vendors and suppliers
Handle customer inquiries and resolve issues to enhance overall customer experience