1. Evaluate the effectiveness of sales representatives in terms of call quality, audits, product knowledge, communication skills, objection handling, and compliance with sales scripts
2. Analyze sales performance data, including key metrics and KPIs, to identify trends, areas for improvement, and opportunities to enhance sales outcomes
3. Prepare reports and provide insights to sales management regarding performance findings
Required skills:
1. Proven experience in sales quality assurance or a similar role within the sales domain
2. Strong analytical skills with the ability to interpret data and draw actionable insights
3. Excellent communication and interpersonal skills
4. Proficiency in using quality monitoring tools and software
University Living is a leading provider of quality student accommodation with 1.75+ Mn beds in 35k+ verified properties across 265+ international education hubs in the UK, USA, Europe, Australia, Singapore, and UAE. Students can consult a 24/7 support team of accommodation experts to discover, compare and book value-for-money accommodation based on their budget, desired location, and other personal preferences.
University Living won the Economic Times 'Power of Ideas' in 2015. It was recognized as one of the 10 best start-ups by IIIT-Delhi the following year and went on to win the BigB plan organized by Espark-Viridian Accelerator in association with Headstart Network Foundation.
