1. Greet and welcome clients and visitors in a warm and professional manner, ensuring they feel valued and comfortable from the moment they step into our office
2. Handle incoming calls and direct them to the appropriate department or staff member, while maintaining a pleasant and helpful telephone manner at all times
3. Manage the reception area to ensure it is neat, organized, and presentable, creating a positive and inviting atmosphere for clients and visitors to our company
4. Schedule appointments and meetings for clients, staff, and management, utilizing excellent organizational and time management skills to ensure all schedules are coordinated efficiently
5. Assist with various administrative tasks such as preparing and distributing correspondence, managing office supplies, and maintaining records and files, maintaining a high level of accuracy and attention to detail
6. Act as a liaison between clients and staff, ensuring all client requests, inquiries, and concerns are promptly addressed and resolved to their satisfaction, while maintaining a professional and courteous demeanor
7. Collaborate with the management team to develop and implement strategies for enhancing client experience, identifying areas for improvement, and providing feedback on client preferences and needs to support the growth and success of our business
We deal with all B2B services, like Adsense, content creation, content writing, video editing, maintenance, increasing reach on social platforms, Canva editing, and all the basic & advanced digital and IT services.
