We are seeking a friendly, organized, and professional Receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing administrative support across the organization. You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.
Key responsibilities:
a. Front Desk Management:
1. Greet and welcome visitors, clients, and employees with a positive attitude.
2. Manage the front desk by answering and directing phone calls, taking messages, and responding to inquiries.
3. Maintain the reception area, ensuring it is tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, brochures).
b. Administrative support
1. Handle and distribute incoming and outgoing mail, packages, and deliveries.
2. Schedule appointments, meetings, and conference rooms.
3. Assist with basic administrative tasks such as photocopying, filing, and data entry.
4. Manage office supplies inventory, placing orders when necessary.
c. Customer service
1. Provide accurate information to clients and visitors regarding the organization, including location, services, and contact information.
2. Address and resolve customer inquiries and complaints, escalating issues to the appropriate departments as needed.
d. Security and access control
1. Monitor visitor logbooks and issue visitor badges.
2. Ensure compliance with security protocols, including managing access to the building and reporting suspicious activity.
e. Communication
1. Communicate effectively with internal staff and management regarding visitor arrivals, deliveries, and other important matters.
2. Maintain a professional demeanor and appearance at all times.
We are one of India's largest hydroponic farms based out of Pune, India. Our mission is to transform the farming and agriculture landscape in India by combining state-of-the-art technology and advanced farming techniques to produce fresh, residue free and pesticide-free vegetables. What's more? We deliver these produce directly from the farm to shoppers via an e-commerce platform that enables customers to order fresh food, at affordable prices and have it delivered directly to their doorstep.
A significant gap in the fresh produce industry today is the non-availability of production and delivery records. We have also ventured into the next level of the supply chain and initiated a "Plucked to Order" process where we initiate the plucking process upon order confirmation to make sure we are delivering superior quality of vegetables, every time!
