Recovery Agent (Telecaller) Job

Actively hiring
Recovery Agent (Telecaller)

Delhi, Gurgaon, Noida

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 ₹ 3,00,000 /year
Experience
1 year(s)
1 year(s) experience
Apply By
3 Apr' 25
Posted 1 week ago
Job

About the job

Key responsibilities:

1. Contact debtors via phone to discuss overdue payments.
2. Negotiate repayment plans and terms to facilitate debt recovery.
3. Maintain accurate records of all communications and agreements.
4. Follow up on payment commitments and update the status of outstanding debts.
5. Ensure compliance with legal regulations and company policies.
6. Provide customers with information and support to help them resolve their debts.
7. Collaborate with other departments to address disputes and discrepancies.

Skill(s) required

Effective Communication English Proficiency (Spoken) MS-Excel

Who can apply

1. Candidates with minimum 1 years of experience.

Other requirements

1. High school diploma or equivalent; associate degree preferred.

2. Proven experience in debt collection or customer service roles.

3. Strong negotiation and interpersonal skills.

4. Ability to handle difficult conversations professionally.

5. Familiarity with debt collection laws and regulations.

6. DRA (Debt Recovery Agent) certificate.

5. Experience with 180+ days recovery.

Salary

Annual CTC: ₹ 3,00,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 2,76,000 /year

2. Variable pay: ₹ 24,000 /year

Perks

5 days a week

Number of openings

10

About Futurionic Private Limited

We are an ISO 9001-certified IT consultancy with a focus on enterprise solutions and brand building. We are building next-generation SaaS products for human resource management and project management with our esteemed global clients.
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Hiring since July 2024
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