1) Relationship Manager
Location Santhome, Chennai(2 Nos.) , Mumbai(1 No.)-Work from Home/or a location which would be identified later.
Role - Acquiring customers for Mutual Fund, Equities, Life Insurance, Health Insurance, Corporate Deposits, Bonds, PMS/AIF, Estate Planning etc and managing their portfolio.
Experience- Minimum of 2 years relevant experience . Experience in Equities, Life Insurance or Mutual Funds is mandatory
Required skills/resources/Expectations - Should possess existing client base and proficient in English communication.
Qualification- Any degree
Enablers from the organisation - Expert team to support with rich industry experience to convert sales, comprehensive mobile app/web portal for execution, monitoring of portfolio , Download various kinds of reports etc
Compensation- Upto 6 lacs annual CTC(for each) plus attractive incentives
Certification - NISM V A(Optional for Chennai, Mandatory for Mumbai)
2)Service Relationship Manager(SRM)- 1No.
Location : Santhome, Chennai
Role Description
This is a full-time on-site role for a Service Relationship Manager
. The Service Relationship Manager will be responsible for maintaining and deepening client relationships, managing customer inquiries and concerns, and addressing any issues that arise. The Service Relationship Manager will be primarily responsible for ensuring customer satisfaction, providing excellent customer service and deepening client relationships to generate incremental business.
Apart from this the SRM will have to call new prospects with the database shared by the team based on the guidance given.
Qualifications
Client Service and Customer Service skills
Excellent communication skills
Ability to manage customer inquiries and resolve issues
Any degree
Minimum of one year of work experience in any industry in a similar role
Experience with customer relationship management tools, basic understanding of financial products and services is preferred
Annual CTC
2.5 to 3.5 lacs