Client Support Associate Job (Remote)

Key responsibilities:

1. Deliver outstanding support to customers via email, chat, or other communication channels.
2. Address and resolve customer inquiries and complaints in a timely and professional manner.
3. Monitor and act on customer feedback to enhance service quality.
4. Manage chargeback cases, with the opportunity to earn incentives for successful resolutions.
5. Ensure confidentiality by adhering to digital protection policies and safeguarding sensitive data.
6. Work remotely with a flexible schedule, dedicating 3-4 hours daily to client support tasks.
7. Collaborate with the team to maintain a stress-free and positive work environment.

What we offer:

1. Incentives: Earn rewards for prompt responses, chargeback reversals, and excellent client support.
2. Flexible work schedule: Work remotely from your preferred location with minimal time constraints.
3. Supportive team culture: Join a team that values collaboration, positivity, and employee well-being.
4. Relaxed atmosphere: Enjoy a no-pressure environment that encourages productivity and balance.

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