As a 'Community Manager' for BuyForLess.Company, you will be responsible for managing and fostering a community of engaged customers on WhatsApp Groups. You will play a crucial role in enhancing customer satisfaction, building brand loyalty, and driving sales through effective communication, negotiation, and problem-solving skills.
Key Responsibilities:
1. Create and manage WhatsApp Groups to engage with customers and promote products and services.
2. Monitor group activities, respond to inquiries, and resolve customer issues in a timely and professional manner.
3. Develop and implement communication strategies to keep members informed and engaged.
4. Collaborate with the marketing team to create promotions, contests, and other engagement activities.
5. Identify and address any potential conflicts or issues within the community.
6. Analyze group metrics and feedback to make data-driven decisions and improve community engagement.
7. Stay up-to-date on industry trends and competitor activities to drive continuous improvement in community management strategies.
If you are a proactive and dynamic individual with a passion for building and nurturing communities, join us at BuyForLess.Company and be part of a fast-paced and innovative team!
1. Candidate must be available to work from 4:30 pm - 12:30 am Indian Standard Time (as the company is based outside of India & their local work timings are 7:00 am - 3:00 pm Eastern Standard Time)
Other requirements
1. Should have been in customer service or community management industry.
Salary
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 3,60,000 - 6,00,000 /year
Number of openings
3
About BuyForLess.Company (New York, United States)
Buy For Less was born out of a simple yet powerful idea: when people come together, they can achieve more. We facilitate group community buying, enabling members to pool their resources and make bulk purchases at discounted rates. This model not only fosters a sense of community but also provides tangible financial benefits. Whether it's groceries, electronics, or everyday essentials, Buy For Less strives to make high-quality products more affordable and accessible to everyone.
Through our platform, users can join or create buying groups, explore available deals, and make purchases with ease.
