As a Customer Care Executive at AskMeOffers, you will be at the forefront of providing exceptional customer service to our diverse clientele. Your knowledge of British English, American English, and English proficiency (both spoken and written) will be crucial in resolving customer queries and concerns effectively.
Key responsibilities:
1. Respond promptly to customer inquiries via phone, email, and chat in a professional and friendly manner
2. Provide accurate information about products, services, and promotions to customers
3. Assist customers with placing orders, tracking shipments, and processing returns or exchanges
4. Troubleshoot and resolve customer issues with patience and empathy, ensuring a positive customer experience
5. Collaborate with other teams to escalate complex problems and provide timely solutions to customers
6. Maintain customer records and update information in the database accurately
7. Strive to meet and exceed customer satisfaction goals by consistently delivering high-quality service.
If you are a dynamic and customer-focused individual with excellent English language skills, we would love to have you join our team at AskMeOffers. Apply now and be a part of our exciting journey in delivering top-notch customer care services!
Skill(s) required
American EnglishBritish EnglishEnglish Proficiency (Spoken)English Proficiency (Written)
AskmeOffers is headquartered in Hyderabad, with a software office in Bengaluru, and was established in 2010. AskmeOffers includes top stores such as Flipkart, Amazon, MakeMyTrip, Oyo Rooms, Swiggy, and more. AskmeOffers lists more than 2000 online brands. We've had around 7.5 million subscribers to our newsletters. AskmeOffers is the largest discount and coupon destination in the world. At AskmeOffers, we help you save money through our extensive list of vouchers, sales, promotions, and discounts from top online brands and websites. You can also earn reliable cashback on top of merchant discounts every time you shop through us. You can make better shopping choices through our powerful price comparison browser extension. Our goal is to create a generation of smart shoppers by empowering customers to make the best decisions possible. We sweeten our daily deals and make online shopping more rewarding.
