Customer Service Associate Fresher Job (Remote)

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Customer Service Associate

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,20,000 ₹ 2,00,000 - 2,20,000 /year
Experience
0-2 years
0-2 years experience
Apply By
24 Mar' 23
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Interact with customers in a friendly and helpful manner, responding to inquiries and solving customer issues quickly and properly
2. Develop and maintain relationships with customers, handling their questions and inquiries with a professional attitude
3. Follow up with customers to ensure complete customer satisfaction
4. Monitor customer feedback, identifying areas of improvement and recommending solutions to upper management
5. Assist with sales and marketing activities, including promotional campaigns and other initiatives
6. Analyse customer data and provide meaningful insights to the team

Required:

1. Invest With Tribe is looking for an experienced customer service asssociate
2. You should have excellent communication skills and proficiency in English (spoken), Hindi (spoken) and MS-Office
3. Should have some basic understanding of stock markets
4. Should be available from 9 am to 5 pm
5. Should have access to personal laptop for work

Note: This role is a great opportunity to join a cutting-edge company with a wide range of innovative services.

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken) MS-Office
Earn certifications in these skills
Salary

Annual CTC: ₹ 2,00,000 - 2,20,000 /year

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 20%

Perks

5 days a week Health Insurance

Number of openings

1

About Invest With Tribe

We are building a specialized social network for investing where you can follow your favorite financial expert, collaborate with your friends and family, and access the latest reports and research. We are a team from IIM Calcutta and BITS Pilani, having worked in Paytm, SAP labs, HSBC, and Citibank, and now are looking to change how India invests.
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Hiring since May 2021
117 opportunities posted
30 candidates hired
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