Customer Service Associate Job (Remote)

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Actively hiring
Customer Service Associate

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year
Experience
0-3 years
0-3 years experience
Apply By
15 Dec' 24
Posted 3 weeks ago
Job

About the job

Key Responsibilities:

1. Customer Support & Order management:
- Handle customer support & resolve customer inquiries via call, email or CRM
- Manage order processing, fulfillment & delivery through the shipping panel.

2. General Operation Tasks:
- Manage & track Inventory storage
- Coordinate with suppliers and vendors for miscellaneous tasks.

Skill(s) required

Client Relationship CRM Effective Communication English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel Sales
Earn certifications in these skills

Other requirements

1. Have work experience in E-commerce

2. Worked with Shopify and or Shiprocket

3. Can manage learning of skills that complement the job role but aren't an immediate need

Salary

Annual CTC: ₹ 2,00,000 - 2,50,000 /year

Number of openings

1

About Froheyo

We curate & design uniquely awesome sets of posters for people to style their wall. We have a set for every taste, style & space.
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Hiring since August 2024
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