Remote Customer Service Executive Job at Zoopero Marketing Private Limited
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Customer Service Executive

Zoopero Marketing Private Limited

Work from home

Start date
Starts Immediately
2.5 - 3 LPA
0-2 years
0-2 years experience
Apply By
20 Apr' 23
Posted 3 weeks ago
About Zoopero Marketing Private Limited
We are a next-generation digital marketing agency that assures you consistent and guaranteed conversions.
Activity on Internshala
Hiring since March 2023
1 opportunity posted
About the job
Key responsibilities:

1. Handle customer inquiries and complaints through various communication channels such as email, chat, and social media
2. Identify and assess customer needs to provide appropriate solutions and recommendations
3. Resolve customer issues in a timely and efficient manner by working with other departments or team members as necessary
4. Escalate complex or high-priority issues to the appropriate personnel or manager.
5. Develop and maintain strong product knowledge to effectively address customer inquiries and provide accurate information
6. Contribute to a positive team environment and work collaboratively with other team members to achieve customer satisfaction goals


1. Must have good English language skills (verbal as well as written)
2. Graduate degree (preferred)
3. Immediate joiner
4. Passion for work
5. Attention to detail
6. Ability to handle pressure and meet deadlines
7. Strong commitment to adhering to the process
8. Ability to multi-task, prioritize, and manage time effectively
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills

Annual CTC: 2.5 - 3 LPA

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 15%

3. Other incentives: 5%

Number of openings

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