Customer Service Executive Job (Remote)

As a Customer Service Executive at Infinity Magazine, you will be responsible for providing exceptional customer service to our readers and clients. Your role will involve handling inquiries, resolving issues, and ensuring customer satisfaction.

Key responsibilities:

1. Respond to customer queries and concerns in a professional and timely manner
2. Assist customers with subscription management and account updates
3. Process orders, payments, and refunds accurately
4. Collaborate with other departments to address customer needs effectively
5. Maintain customer records and update databases with relevant information
6. Generate reports and analyze customer feedback to improve service quality
7. Assist with ad-hoc administrative tasks as needed

If you have excellent English communication skills, proficiency in MS Office, and a passion for delivering top-notch customer service, we want to hear from you. Join our dynamic team at Infinity Magazine and be part of a leading publication that values customer satisfaction and innovation. Apply now and embark on an exciting career in the media industry!

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