Remote Customer Success Associate Job at Neemtree Internet Private Limited
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Customer Success Associate

Neemtree Internet Private Limited

Work from home

Start date
Starts Immediately
0-2 years
0-2 years experience
Apply By
3 Apr' 23
Posted 3 weeks ago
208 applicants
About Neemtree Internet Private Limited
Neemtree Internet Private Limited is a specialized talent solution firm with a focus on the internet, mobile, cloud, and software products sectors. We bring strong domain expertise in the sectors of consumer internet, consumer mobile, e-commerce, m-commerce, cloud computing, SaaS, B2B internet-based services, etc. Because of our focus and domain knowledge, we can provide superior service. Our current clients include established companies, early-stage, and late-stage startups backed by marquee venture capital firms.
Activity on Internshala
Hiring since March 2023
7 opportunities posted
About the job
Key responsibilities:

1. Own the complete customer life-cycle of onboarding, adoption, expansion, and
2. Strive to continually drive faster 'time to value' and improve overall customer
satisfaction & reduce churn
3. Understand customers' objectives and how they translate to outcomes
4. Identify opportunities for up-sell and cross-sell
5. Bring feedback and recommendations from customers
6. Conduct ongoing operational reviews and suggest process improvements
Skill(s) required
Client Relationship English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills
Who can apply

1. 2022 & 2023 graduates only

Duration: 1 month
Salary during probation: 12,000 /month
After probation:

Annual CTC: 2 LPA

5 days a week
Number of openings

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