Customer Success Associate Job (Remote)

Customer Success Associate

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 ₹ 3,00,000 /year
Experience
1-2 years
1-2 years experience
Apply By
28 Jun' 24
Posted 3 weeks ago
Job

About the job

Key responsibilities:

1. Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal
2. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn
3. Understand customer s objectives and how they translate to outcomes
4. Develop new & improve existing new user guides & documentation of the product features & capabilities
5. Identify opportunities for up-sell and cross-sell
6. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams
7. Conduct ongoing operational reviews and suggest process improvements

Skill(s) required

Client Relationship English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

Salary

Annual CTC: ₹ 3,00,000 /year

Perks

5 days a week

Number of openings

1

About Neemtree Internet Private Limited

Neemtree Internet Private Limited is a specialized talent solution firm with a focus on the internet, mobile, cloud, and software products sectors. We bring strong domain expertise in the sectors of consumer internet, consumer mobile, e-commerce, m-commerce, cloud computing, SaaS, B2B internet-based services, etc. Because of our focus and domain knowledge, we can provide superior service. Our current clients include established companies, early-stage, and late-stage startups backed by marquee venture capital firms.
Activity on Internshala
Hiring since May 2022
49 opportunities posted
3 candidates hired
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