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Customer Support Executive (Chat Process) Fresher Job (Remote)

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Actively hiring

Customer Support Executive (Chat Process)

Astrotalk

Work from home

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year

Experience

0-2 years

0-2 years experience

Apply By

11 Apr' 23

Posted 3 weeks ago

Fresher Job

464 applicants

About the job

Key responsibilities:

1. Handle the client queries on e-mails and chat
2. Educate potential and current clients on the product and service information
3. Assess and identify the client's needs to achieve complete satisfaction
4. Provide appropriate solutions to clients, resolve client and alternatives within the time limits
5. Follow all the communication procedures, guidelines, and policies

Note: Preference will be given to candidates who have experience in co-curricular participation.

Skill(s) required

Client Relationship English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Office

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Salary

Probation:

Duration: 3 months

Salary during probation: ₹16,000 - 18,000 /month

After probation:

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Perks

Health Insurance

Number of openings

About Astrotalk

LinkedIn page

Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and talk to them about anything. The subject could be anything from marriage or love life to career or health.

Activity on Internshala

Hiring since January 2021

1352 opportunities posted

168 candidates hired