Remote Customer Support Executive (Non-Voice Process) Job at Astrotalk
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Actively hiring

Customer Support Executive (Non-Voice Process)


Work from home

Start date
Starts Immediately
2 - 2.4 LPA
0-2 years
0-2 years experience
Apply By
11 Apr' 23
Posted 3 weeks ago
606 applicants
About Astrotalk
Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and talk to them about anything. The subject could be anything from marriage or love life to career or health.
Activity on Internshala
Hiring since January 2021
342 opportunities posted
32 candidates hired
About the job
Key responsibilities:

1. Handle all the client queries on chat as well as emails
2. Educate the potential and current customers on the product and service-related information
3. Assess and identify customer needs and requirements to achieve complete satisfaction
4. Provide the clients with appropriate solutions, resolve queries, and provide alternatives within the given time limits
5. Follow all the communication guidelines, procedures, and policies

Note: Preference will be given to candidates who have earlier experience in co-curricular participation.
Skill(s) required
Client Relationship English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel MS-Office
Earn certifications in these skills
Duration: 3 months
Salary during probation: 16,000 - 18,000 /month
After probation:

Annual CTC: 2 - 2.4 LPA

Health Insurance
Number of openings

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