At Marqset, we specialize in innovative brand identity and digital marketing solutions. We are a dynamic, fast-paced team committed to helping businesses elevate their presence through creative strategies. Now, we're looking for a skilled Key Account Manager to join our fully remote team and be a crucial link between our clients, creators, employees, and freelancers.
Key Responsibilities:
1. Client Management: Serve as the primary point of contact for key clients, managing expectations, and ensuring their requests are handled efficiently
2. Project Coordination: Work closely with creators, employees, and freelancers to ensure smooth project workflow, delivering projects on time and within scope
3. Communication: Liaise between clients and internal teams, ensuring that all parties are aligned on project goals, timelines, and deliverables
4. Task Delegation: Assign tasks to the relevant team members (in-house or freelance), track progress, and ensure timely completion
5. Problem-Solving: Address any client concerns or issues that may arise, resolving them swiftly while maintaining a positive relationship
6. Quality Control: Review project outcomes to ensure they meet client expectations and our high standards
7. Continuous Improvement: Collaborate with team members to enhance workflows, improve efficiency, and maintain high client satisfaction
1. Candidates with minimum 1 years of experience.
1. Demonstrate excellent communication skills in English, with the ability to articulate ideas clearly and build strong client and team relationships
2. Manage multiple projects simultaneously, coordinating between various teams
3. Engage and manage key client accounts, ensuring exceptional customer service
4. Prioritize tasks effectively, manage time, and work independently in a remote setting
5. Utilize office tools like Office, Excel, Trello, PowerPoint, or other project management and communication platforms
Annual CTC: ₹ 3,00,000 /year
Looking to set your brand apart? Contact MarqSet today! We elevate brands through strategic branding and marketing initiatives.