Retention Executive (Collection) Job (Remote)

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Retention Executive (Collection)

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,16,000 - 2,40,000 ₹ 2,16,000 - 2,40,000 /year
Experience
1-5 years
1-5 years experience
Apply By
24 Sep' 24
Posted 2 weeks ago
Job
85 applicants

About the job

Key responsibilities:

1. Contact clients and customers to collect outstanding payments via phone, email, and other communication channels
2. Maintain accurate records of all collection activities and update the payment status in the system
3. Work closely with the finance and sales teams to resolve billing discrepancies and disputes
4. Negotiate payment terms and manage payment plans with clients as needed
5. Provide regular reports on collection progress to the management team

Qualifications:

1. Have previous experience in a similar role, preferably in the education industry
2. Exhibit strong communication, negotiation, and interpersonal skills
3. Be proficient in MS Office and familiar with billing and accounting software
4. Demonstrate the ability to work independently and handle multiple tasks simultaneously
5. Possess detail-oriented and strong organizational skills

Skill(s) required

Accounting Effective Communication
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

Salary

Annual CTC: ₹ 2,16,000 - 2,40,000 /year

Number of openings

10

About Ufaber

UFaber is an online marketplace where students learn in an ecosystem of world-class experts, live classes, webinars, self-paced courses, and blended learning programs. We are now kick-starting a unique program through which we are going to provide a sea of free courses curated from the best resources available worldwide. We envision it as a revolutionary move towards truly democratizing education.
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Hiring since May 2023
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