The 'Sales Fashion Consultant' is responsible for providing exceptional customer service, driving sales, and assisting clients in making informed fashion choices. This role combines sales expertise with fashion knowledge to create a personalized shopping experience while meeting sales targets and promoting the brand's products.
Key Responsibilities:
1. Customer interaction and sales:
- Greet and assist customers in a friendly and approachable manner, understanding their fashion preferences and needs to offer tailored guidance and product recommendations.
- Drive sales by actively engaging with customers, highlighting features and benefits of products, and closing sales transactions.
2. Product knowledge and styling advice:
- Develop an in-depth understanding of the brand's products, features, materials, and collections to effectively convey their value and assist customers in making informed purchase decisions.
- Provide style advice, offer outfit suggestions, and create complete looks to inspire and guide customers in their fashion choices.
3. Salesfloor management and visual merchandising:
- Maintain a visually appealing sales floor by organizing product displays, ensuring proper product placement, and contributing to the overall aesthetics of the retail space.
- Assist in merchandising tasks, including restocking shelves, managing inventory levels, and ensuring a well-presented and organized environment.
4. Customer service excellence:
- Deliver exceptional customer service by actively listening to customer inquiries, addressing concerns, handling returns or exchanges, and ensuring customer satisfaction throughout the sales process.
- Build rapport with customers, establish long-term relationships, and follow up on their experience to encourage repeat business.
5. Sales targets and reporting:
- Assist in achieving sales targets by contributing to the overall sales goals of the store or department.
- Provide feedback to management regarding customer preferences, sales trends, and product performance.
6. Team Collaboration and Support:
- Collaborate with the sales team, sharing knowledge, and best practices, and contributing to a positive team environment.
- Support colleagues and assist in maintaining a cohesive and efficient work environment.
Aashni + Co opened its flagship concept store in London's charming Notting Hill in the autumn of 2012 to pioneer the most desirable edit in Indian high fashion. Ever since, the brand has come to be associated with providing the residents of the United Kingdom access to visionary South Asian designers, with offerings ranging from haute couture to ready-to-wear, jewelry, and accessories.
Designers include Anamika Khanna, Anushree Reddy, Gaurav Gupta, Manish Malhotra, Sabyasachi, Rahul Mishra, Ridhi Mehra, Rimple and Harpreet Narula, Varun Bahl and like. Trying to reach out to a more global audience without any geographical barriers was the next logical step, which is how www.aashniandco.com was born in 2016. The online leg of the Aashni + Co family will stay true to its penchant for all things luxe and promises to bring the modern Indian woman a specially curated selection of the best in fashion. All just a click away.
