Remote Solution Engineer Job at BeGig
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Solution Engineer


Work from home

Start date
Starts Immediately
2 - 3 LPA
0-2 years
0-2 years experience
Apply By
26 Apr' 23
Posted 3 weeks ago
About BeGig
BeGig is a marketplace connecting tech freelancers with big businesses. We're really focused on solving the challenges of enterprises by delivering work faster, cheaper, and in the most secure environment. BeGig is built on the ethos of connecting businesses with quality freelance talent, faster than ever. We want to inspire a seamless future of work and give the power of flexibility to both freelancers and enterprises.
Activity on Internshala
Hiring since November 2022
14 opportunities posted
About the job
Key responsibilities:

1. Deliver first call demo by handling customer requests and resolving customer's technical issues as often as possible during the first contact for installing the software on their code base
2. Document all customer interactions in a case tracking sheet (content to be logged in full written English)
3. Communicate and articulate clearly with the customer (in both verbal and written communication)
4. Demonstrate ownership and willingness to resolve issues in a timely manner
5. Manage all customer communication with the appropriate level of etiquette, timeliness, and professionalism, whilst working towards achieving agreed operational targets
6. Understand escalation in handling procedures
7. Resolve undocumented customer issues through advanced problem-solving

Experience/Qualifications Required:

1. Must be a graduate/pre-final year and final year students can apply (availability of 6-7 hours)
2. Experience in setting up login/sign-up flow for a website or app-based platform and outstanding written & verbal communication skills in English with a neutral accent and tech stack
4. Web-based: Javascript, ReactJS, Angular, and VueJS
5. App-based: Android, IOS, React Native, and Flutter
Skill(s) required
AngularJS Flutter iOS JavaScript ReactJS React Native Vue Js

Annual CTC: 2 - 3 LPA

Number of openings

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