Strategic Account Manager Job (Remote)

Key Responsibilities:

1. Client relationship management:
- Primary point of contact for key clients.
- Build and maintain strong client relationships.
- Conduct regular meetings to understand clients' goals and challenges.
- Respond to client queries and proactively address issues.

2. Research and mapping:
- Analyze clients' industries, market trends, and competition.
- Identify AI automation and digital transformation opportunities.
- Develop tailored strategic plans for clients.

3. Strategic planning and execution:
- Collaborate with clients on AI automation and digital transformation strategies.
- Ensure solutions align with the client's business goals.
- Monitor and report on strategy success.

4. Technology updates and success stories:
- Inform clients about AI advancements.
- Share success stories and case studies.
- Distribute technology updates via newsletters and presentations.

5. Collaboration and coordination:
- Coordinate with internal teams (sales, marketing, etc.).
- Ensure seamless communication for client service improvement.
- Provide client feedback to enhance products/services.

6. Sales and revenue growth:
- Identify upsell and cross-sell opportunities.
- Develop account growth plans.
- Track and report key account metrics.

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