Sales And Customer Relationship Manager Job

Key responsibilities:

1. Develop and implement effective sales and marketing strategies to attract and convert potential clients
2. Build and maintain strong relationships with travel agents, corporate clients, and individual travelers
3. Negotiate rates and packages to maximize revenue and occupancy
4. Provide exceptional customer service throughout the booking and stay process
5. Address guest inquiries and concerns promptly and professionally
6. Manage guest expectations and ensure a seamless experience
7. Build long-term relationships with clients to foster repeat business and referrals
8. Coordinate with villa owners and property managers to ensure smooth operations
9. Oversee the booking process, including reservation management and payment processing
10. Monitor villa availability and pricing
11. Assist with the development and implementation of sales and marketing materials

Requirements:

1. Demonstrate proven experience in sales and customer service, preferably in the hospitality or travel industry
2. Exhibit strong communication and interpersonal skills
3. Possess excellent organizational and time management abilities
4. Show proficiency in using CRM software and other relevant tools
5. Display a passion for the hospitality industry and a desire to deliver exceptional guest experiences

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