1. Source and manage channels from the market and acquire business from them
2. Ensure quality portfolio by minimizing delinquency and rejection
3. Identify the changing market trends, develop channels for acquiring business, and provide high quality customer service
4. Recommend improvements to processes and policies across the retail banking business to drive operational efficiencies
5. Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance, and integrity
6. Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically
7. Attract and retain best-in class talent to meet rapid growth targets
Skill(s) required
Client RelationshipMarket AnalysisMarketingSalesTraining And Development
IDFC First Bank was formed by the merger of erstwhile IDFC Bank, promoted by renowned infrastructure financing institution IDFC Ltd. and leading technology NBFC, Capital First. IDFC FIRST Bank, has a balance sheet of Rs. 2,00,565 crore, has provided over 30 million loans in its combined history, and serves customers in over 60,000 villages, cities, and towns across the length and breadth of the country. The bank's vision is to build a world-class bank in India, guided by ethics, powered by technology, and be a force for social good. Our mission is to touch the lives of millions of Indians positively by providing them with high-quality banking services. In a short time, the bank has expanded to 651 branches, 235 asset service centers, 807 ATMs, and 602 rural business correspondent centers across the country, a next-generation net and mobile banking platform, and 24/7 customer care services, and is incrementally growing digitally.
